Ordering & Policies
Ordering in our shop
To place an order, you must register in our shop. Here you can choose your wanted product. In your basket you will find the products price, the number of ordered products and the fee for sending. Before checkout you can edit your order.
After ordering you can always (after login in our webshop) view your order history.
The way of payment is PayPal. This will give you a trusted way of payment. If you are not user of PayPal, you can pay via PayPal interface with credit card or bank debit.
Sending + producing your order
Due all products in our shop are models of our own brand, ordered products will produced directly after your order. Give us one week for casting and hardening the models. After packing the order will be send with DHL. All packages will run as tracked sending. Please notify that we have no influence of running times, esp. waiting times at your border customs.
Najewitz Modellbau does not disclose or sell buyers' information to any third parties. We do not sell, share or distribute email addresses.
We want you to be satisfied with your order. However, should anything not be to your satisfaction, you can return the item for a refund. We accept returns of our unused models (painted or glued) in good condition within 30 days of purchase. You must contact us via email, fax or phone before sending anything back.
We will credit you for shipping charges only if it was an error on our part.
If you get broken parts in your delivery, please contact us. We will send spare parts cost free. Contact us via eMail and send please a picture of the damaged parts.
fax: +49 4824 4069485
phone: +49 4824 4069612